Zone Out

FAQs

MON – THUR : 10:00AM => 9:00PM
FRI – SAT : 10:00AM => 11:00PM
SUN : 10:00AM => 9:00PM

All tickets won in Zone Out will be transferred to your card electronically when you are finished playing the game with a red coloured swiper.

Currently, we don’t offer birthday parties at Zone Out. Hopefully in the future, you will be able to spend your birthday in the best way possible, by Zoning Out!

Credit on to the Zone Out card will last 12 months from the date it was added.

Unfortunately, Zone Out is not responsible for any lost or stolen cards. Any money value on the card will not be replaced

You can redeem tickets won on your card by visiting the redemption counter. One of our friendly staff members will tell you how many tickets you have to spend. You can choose any prizes available up to the total amount of tickets on your card. If you don’t spend your tickets, they will last on your card for 12 months.

No, prizes available from the counter are only redeemable for tickets on an existing card.

Credit can be added to your card by either visiting our redemption counter, or using our handy self-serve kiosk.

Tickets won on the Zone Out card are valid for 12 months.

:/ COVID-19 @;;

Zone Out is limited to 105 people in store at one time.
We are dedicated to offering a safe yet enjoyable experience for everyone.

There will be both a touch free hand sanitiser machine located upon entry and sanitiser wipes located at the redemption counter.

Customers will be required to use their phones to register their details through a QR code.

Machines will be thoroughly wiped down regularly.

Zone Out staff will ensure social distancing rules of 1.5 metres are followed.